Whether routine maintenance work or issues with equipment that needed repair, local residents may have noticed a series of power outages throughout the city during November.
Virginia Limmiatis, spokeswoman for National Grid, said the outages began on Nov. 9 when crews scheduled a brief interruption to perform maintenance work at the company’s Levitt substation. The approximately 3,000 customers served by the substation may have experienced “flickering lights and intermittent power loss” as crews completed work connecting the circuit to an adjacent power source, said Limmiatis.
Then on Nov. 13, the company scheduled a second interruption to return the circuits back to the primary Levitt substation.
“Additionally, 1,200 customers were affected by outages on Nov. 9, 11 and 12, ranging from approximately 30 minutes to one hour, due to equipment issues and circuit repairs,” Limmiatis said.
Some residents say that they have experienced intermittent flickering and momentary lapses of power later during the month, however, no additional work was reported during that time frame according to the utility.
Anyone experiencing a loss of electricity, should report the issue to National Grid. The company’s website contains an online service to log outages, and it can be accessed by clicking onto https://www1.nationalgridus.com/outages. People may also report outages and other issues by calling National Grid’s customer service line at 1-800-867-5222.